PRIVACY POLICY

Welcome to our website neotogs.com. neotogs.com is a best & easiest Online e-commerce website in Bangladesh. We protect your personal information and respect the privacy of your personal information. We maintain the highest standards for secure transactions and customer information privacy. Data protection is a matter of trust and privacy is important to neotogs.com.

Personal information We collect your given such as your name, gender, date of birth, email address, postal address or delivery address, mobile number, payment details, payment card details or bank account details when you purchase something from our online shop neotogs.com, it is a part of the buying and selling process of our site. We collect you email address with your permission in our website for email marketing to give you new products and other updates. We will not disclose your Personal Information to the third parties.

An anonym zed string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

When visitors put down any comments on neotogs.com we collect the data shown in the comments form, and also browser user agent string and the visitor’s IP address to help spam detection.

Neotogs.com includes contact from in this site. We keep contact form submissions for a certain period for customer service purposes.

You should avoid uploading images with embedded location data (EXIF GPS) included, if you upload images to neotogs.com. Visitors to the website can extract any location data and download from images on the website.

Our website hosted on a secure server behind a firewall. That’s why our website databases and the e-commerce application secure and protected.

Articles or Blog post on this site may include embedded content (e.g. images, articles, videos, etc.). If the visitor has visited the other Embedded website it’s behaves in same way as.

We also automatically receive your computer’s internet protocol (IP) address when you browse our website that helps us to your browser and operating system.

Your credit card information will store when you use direct payment gateway. Data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data stored only during complete your transaction. After transaction information will deleted. Payment Card Industry Data Security Standard PCI-DSS as managed by the PCI Security Standards Council, which is a joint with Visa, MasterCard, American Express and Discover.

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

“cookie” information stored by a web server on a web browser. Cookies to help remember and process the items in shopping cart and save user’s information for future visits. The cookies don’t have any of your personally identifiable information. It’s both permanent and temporary cookies in your computer’s hard drive. You can choose to turn off all cookies from your browser settings. When you disable cookies off from web browser, some of features will be disabled in website and some of our website services will not function properly. For more details please visit the neotogs.com Cookies Policy page.

We collect information about you during the checkout process on our store.

What we store and collect:

While you visit our site, we’ll track:

  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Process payments and prevent fraud.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Respond to your requests, including refunds and complaints.
  • Set up your account for our store.
  • Send you marketing messages, if you choose to receive them.
  • Improve our store offerings.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

What we share with others:

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example-

Who can access on our team:

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill orders, process refunds and support you.
  • Order information like what was purchased, when it was purchased and where it should be sent.

Payments:

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or supports the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

What we collect and store:

While you visit our site, we’ll track:

  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff.
  • We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access:

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists.
  • Our team members have access to this information to offer you better deals for the products you love.

In case you’re using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy police:

YouTube:

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts:

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud:

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account. If you need any correction of your information which you submit our website you may email to us at [email protected] If you want to close your account or have other questions, please contact us: +88 01888714667.